Please note: we always reply to your emails, often the
same hour! You will be sent a copy of this message, if you don't
receive it, you have entered your email incorrectly. If
you still don't hear from us then it is probably because there
is a problem at your end. Sometimes our emails 'bounce' because
of misconfigured spam filters. If you haven't heard from us after
a day, try sending from a different email account or telephone/fax.